Date/Time of the Recruitment Event: Thursday, February 14, 2019 @ 10:00 am
Location: CSBD North Center 4941 Coconut Creek Pkwy, Coconut Creek, FL 33063
Job Title Customer Service Agents, Customer Care
Job Order Number 10844073
Job Description Job Responsibilities:
• We are seeking English and Bilingual (English/Spanish) Call Center Agents/Inside sales for our Pompano Beach Center of Excellence.
• Handling inbound customer service calls.
• Processing inbound sales calls.
• Taking inbound or placing outbound collections calls.
• Answering technical support inquires via incoming calls, chat or email.
• Demonstrates customer service skills with the ability to take ownership in assisting, researching and resolving customer issues.
• Performs other duties as assigned.
Min. Job Requirements (Knowledge, Skills, Abilities)
• High school diploma or equivalent.
• Required 6 months of experience
• Drug Testing/Screening
• Background checks
• Previous Call Center or customer service experience required.
• Ability to develop rapport.
• Data entry and internet navigation skills.
• Oral and written communication skills.
• Must be detail oriented.
• Dynamic interpersonal and judgment skills.
• Ability to work in a fast paced environment and multi task.
Position highlights (salary, benefits, etc.) $10.00 - $12.00 p/hr DOE
# of available positions 10 POSITIONS