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Convergys Is Hiring

Event date: 2/23/2017 12:30 PM - 2:30 PM Export event

Employer: Convergys
Date/Time of the Recruitment Event:  Thursday, February 23, 2017 @ 12:30 pm
Location: CareerSource Broward (CSBD) North Center 4941 Coconut Creek Pkwy, Coconut Creek  FL 33063

Job Title Customer Service/Sales Representatives
Job Order Number 10349734
Job Description Job Responsibilities:

 
In this position, agents will take inbound calls, use their experience to uncover customer needs; then use that information to present a customized recommendation. The candidate would be able to overcome objections to close the sale. Agents will then accurately provision the order and review order with customer.

The Ideal candidate would be able to:
• Build rapport with the customers
• Not focus on selling as many products or services as possible
• Be comfortable with interfacing with customers via inbound/outbound calls for the purpose of selling products and services
• Provide Customer Service

Responsibilities include:
• Processing customer orders and sales
• Providing and receiving information about products and services
• Up-selling client products
• Handling miscellaneous customer service and general information via the phone.

 

Min. Job Requirements (Knowledge, Skills, Abilities) • Minimum education required - high school diploma or GED.
• Background Checks 
Position highlights (salary, benefits, etc.) $9.00 - $10.00 p/h DOE
   

# of available positions 6 POSITIONS
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