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Teleperformance Is Hiring

Event date: 6/22/2017 9:30 AM - 11:30 AM Export event

Employer: Teleperformance
Date/Time of the Recruitment Event:  Thursday, June 22nd,  2017 @9:30am
Location: 2610 W. Oakland Park Blvd, Fort Lauderdale, Florida 33311

Job Title Customer Service Representative
Job Order Number 10363956
Job Description Responsible for all customer inquiries.
Provide customer service.
Follow up to customer inquiries
Troubleshoot equipment and system problems.
Resolve issues on first call.
Min. Job Requirements (Knowledge, Skills, Abilities) Six months Call Center experience preferred.
Type 25 wpm.
High School Graduate or GED.
Ability to use desktop computer system.
Logical problem solving skills.
Ability to multi-task.
Proven oral and written communication skills.
Must have flexible availability.
Ability to use Windows operating systems.
Employer will conduct a Background Check and Drug test.

Position highlights and other information (salary, benefits, schedule, etc.) $10.00 p/hr
# of available positions 10 POSITIONS

Job Title Technical Support Specialist
Job Order Number 10363959
Job Description Job Responsibilities:
The Tier Two Technical Support Representative interacts with customers and representatives from other lines of business to handle a variety of functions. Representatives will provide account assistance, perform account research, maintain sales goals, access multiple computer systems, and answer questions regarding technical and billing aspects. Representatives will diagnose determining factors for customer issues and implement a fix in the system for the issues. Representatives may be required to dispatch tickets to problem areas and may be required to complete follow up calls with the customer's to ensure the issue was fully resolved. Other questions and inquiries might arise also and representatives must be able to solve multiple complex issues as well as possibly take orders for activations and/or account changes.
Min. Job Requirements (Knowledge, Skills, Abilities) At least one year of customer service experience
Ability to multitask, use multiple computer applications simultaneously, and be proficient with Windows programs
Must be able to work any 40 hour weekly schedule within the department hours of operation
Pre-employment background checks and drug screens required
Eligible applicants must be able to work a flexible schedule within our hours of operation
Eligible applicants must be able to work evenings, weekends, holidays, and overtime if needed
Rotating Shift
Position highlights and other information (salary, benefits, schedule, etc.) $10.00-$12.00 p/hr.  
# of available positions 10 POSITIONS

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