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The Diplomat Beach Resort Hotel Is Hiring

Event date: 1/18/2018 9:00 AM - 12:00 PM Export event

Employer:    The Diplomat Beach Resort Hotel

(Mass Recruitment)
Date/Time of the Recruitment Event:  Thursday, 1/18/2018 –  9:00am to 12:00pm 

Location: CareerSource Broward South Office – 7550 Davie Road Extension., Hollywood, Florida 33024

Job Title Assistant Manager – Food and Beverage
Job Order Number 10610313
Job Description As an Assistant Restaurant Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward.
• Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards.
• Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue.
• Assist in recruiting, interviewing and training team members.
• Act in the absence of the manager, as needed.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position

Job Title Manager – Housekeeping
Job Order Number 10610316
Job Description As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms.
• Ensure rooms are clean and available to guests in a timely and efficient manner.
• Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward.
• Oversee and conduct room inspections.
• Recruit, interview and train team members.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position



Job Title Manager Revenue Management
Job Order Number 10610322
Job Description As the Director of Revenue Management, you would be responsible for monitoring, managing and maintaining group and transient inventories to ensure the most effective and efficient balance between demand and availability in the hotel's continuing effort to deliver guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Manage and maintain group and transient inventory controls including, but not limited to, room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates, implementation of blackout dates, maintaining demand information and managing sellout strategies in partnership with Front Office.
• Serve as primary liaison with Front Office, Sales and Marketing and Reservation to maximize inventory and profitability.
• Develop, monitor and adjust sales and pricing strategies.
• Conducts competitive and demand analyses and provides critical analysis of chosen strategies, room statistics and general demand factors to ensure the most effective and efficient balance between demand and availability.
• Conduct forecasting, review all competitive shops, review demand, convention and city event calendars, maintain data on competitor products and maintain historical data on events and performance.
• Monitor and develop team member performance to include, but not limited to, providing supervision professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
• Recruit, interview and train team members.
• Manage the department and participate in and facilitate meetings.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position


Job Title Director of National Accounts – North East Market
Job Order Number 10610442
Job Description • Leads and directs the daily operation within the on-property Sales office serving as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food and beverage service, etc. 
• Focuses on the association market for large meetings.
• Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotels.
• Develops sales plans and strategies to meet or exceed established revenue and room night goals. 
• Works with various departments to ensure requested services are provided to customers. 
• Interviews, trains, supervises, counsels, schedules and evaluates staff.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position
Job Title Skincare Specialists
Job Order Number 10610453
Job Description As a Spa Director, you would be responsible for directing and administering the activities and services of all Spa-related operations (including Spa retail, fitness center, salon services, membership, wellness, pool & beach service, etc.) in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Direct and administer all Spa operations to include, but not limited to, guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
• Develop and implement spa menus and marketing strategies to cater to both hotel guests and locals.
• Initiate and implement marketing and up-selling techniques to promote spa services to maximize overall revenue.
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
• Recruit, interview and train team members.
• Ensure team members have current knowledge of spa products, services, facilities, events and pricing and policies.
• Resolve guest issues and concerns to guest satisfaction.
• Responsible for membership program, kids club.
• Oversee recreation team.
• Spearhead wellness opportunities and community building events.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position

Job Title
Cook I & II- Pastry
Job Order Number 10610461
Job Description As a Pastry Cook, you would be responsible creating, preparing, producing and baking all pastries, breads, rolls and desserts for food and beverage outlets in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Prepare pastry food items according to designated recipes and quality standards
• Maintain cleanliness and comply with food sanitation standards
• Stock, maintain and ensure proper storage and refrigeration of an adequate supply of all prepared product
• Develop new products for a-la-carte and catering menus, as needed
• Practice correct food handling and food storage procedures according to federal, state, local and company regulations
• Display and set baked products on mobile carts according to specifications
• Prepare daily requisitions for supplies and food items
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position

Job Title Cook I – Monkitail Restaurant
Job Order Number 10610471
Job Description As a Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Prepare food items according to designated recipes and quality standards.
• Maintain cleanliness and comply with food sanitation standards at all times.
• Manage guest orders in a friendly, timely and efficient manner.
• Ensure knowledge of menu and all food products.
• Stock and maintain designated food station(s)
• Visually inspect all food sent from the kitchen.
• Practice correct food handling and food storage procedures according to federal, state, local and company regulations.
• Prepare requisitions for supplies and food items, as needed.
Min. Job Requirements (Knowledge, Skills, Abilities) • Minimum 5 years cooking experience in an upscale/fine dining restaurant.
• Minimum 2 years’ experience with Japanese cuisine.
• Candidate must speak Japanese fluently due to the nature of the position.
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position

Job Title
Cook III - Monkitail Restaurant
Job Order Number 10610479
Job Description As a Cook III, you would be responsible for preparing, maintaining and monitoring quality control for hot food items in the hotel's continuing effort to deliver service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Prepare, maintain and monitor quality control for hot food items including, but not limited to, meat, fish, fowl, sauces, stocks and seasonings.
• Prepare food items according to designated recipes and quality standards.
• Prepare guest orders in a friendly, timely and efficient manner.
• Maintain cleanliness and comply with food sanitation standards at all times.
• Visually inspect all food sent from the kitchen and ensure plates are clean and appetizing.
• Practice correct food handling and food storage procedures according to federal, state, local and company regulations.

Min. Job Requirements (Knowledge, Skills, Abilities) Minimum 1-2 years' experience of culinary prep work.
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position



Job Title Runner - Monkitail Restaurant
Job Order Number
Job Description As a Runner, you would be responsible for maintaining and transporting all food products for a designated outlet or outlets in the hotel's continuing effort to deliver guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Prepare and replenish foods for hot and cold buffets to include, but not limited to, fruit, juices, cereals, bread, hot food, etc.
• Replenish ice and maintain time and temperature sanitation standards.
• Transport food items to and from the kitchen.
• Check, maintain and control inventory of food items.
• Restock outlet(s) with inventory and break down the buffet to clean, replace and set for next day.
• Perform general cleaning to maintain cleanliness of work area.
• Put away food stock and dry goods according to established standards.
Min. Job Requirements (Knowledge, Skills, Abilities) • Fine Dining/ High volume
• Asian Cuisine knowledge preferred.
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position

Job Title
Host/Hostess - Monkitail Restaurant
Job Order Number 10610488
Job Description As a Restaurant Host/Hostess, you would be responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Welcome guests and ascertain their dining needs.
• Seat guests and manage the seating chart.
• Monitor restaurant activity to determine seating and dining flow.
• Perform opening and closing duties, as needed.
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Ensure knowledge of menu.
• Respond to guest inquiries and requests.
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position


Job Title Server – Bristol’s/Portico
Job Order Number 10610493
Job Description As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Respond to guest requests in a timely, friendly and efficient manner.
• Ensure knowledge of menu and restaurant promotions and specials.
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.
• Retrieve and deliver food and beverage orders in a timely manner.
• Ensure guest satisfaction throughout the meal service.
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
• Ensure serving station is well-stocked at all times.
Min. Job Requirements (Knowledge, Skills, Abilities) • Previous server or bartender experience
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position

Job Title
Engineer I
Job Order Number 10610499
Job Description As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas.
• Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment.
• Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry.
• Conduct inspections for preventive maintenance needs.
• Record and report completed repairs and items that require further attention.
Min. Job Requirements (Knowledge, Skills, Abilities) • Hotel experience
• HVAR-C
• Chillers/Boilers/Central Plants
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position


Job Title Supervisor- Front Office
Job Order Number 10610502
Job Description As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability.
• Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner.
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints.
• Schedule, assign daily work, lead pre-shift meetings, inform and train team members.
• Monitor, observe and assist in evaluating team member performance.
• Monitor lobby traffic and adjust staffing accordingly.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position

Job Title
Concierge
Job Order Number 10610509
Job Description As a Concierge, you would be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be performing the following tasks to the highest standards:
• Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care.
• Process and deliver messages for guests.
• Retrieve mail, small packages and facsimiles for guests as requested.
• Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests.
• Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Register VIP guests, as needed.
• Promote Company marketing programs and distribute printed materials, as needed.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position



Job Title PBX Operator
Job Order Number 10610511
Job Description • Answers calls originating from external and internal sources. 
• Directs caller to appropriate extension or room. 
• Verifies last name of guest for all room calls. 
• Assists guests with directions or other required information.
• Directs hotel staff to assist guests, upon request. 
• Communicates to callers in a clear and concise manner. 
• Inputs/writes messages using proper grammar and spelling. 
• Verifies names and telephone numbers.
• Properly handles all incoming urgent matters or emergencies for the guests and hotel. Works with hotel management and/or security in order to direct appropriate action.
• Appropriately documents all emergencies.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position

Job Title
Guest Services Agent
Job Order Number 10610513
Job Description As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.
• Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards.
• Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
• Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy.
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
• Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction.
• Receive, input, retrieve and relay messages to guests.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position


Job Title
Attendant- Banquet Set-up (On-Call)
Job Order Number 10610519
Job Description As a Banquet Set-Up Attendant, you would be responsible setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Set tables and chairs to meet function specifications.
• Clean meeting space including washing meeting room walls at beginning of events.
• Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events.
Min. Job Requirements (Knowledge, Skills, Abilities)
Position highlights (salary, benefits, etc.) Salary to be discussed.

•Medical
•Dental
•Life Insurance
•Vision
•Vacation
•Holidays
•Sick Leave
•Tuition Assistance
•401K
•Stock Options
•Retirement/Pension
# of available positions 1 Position

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