Date/Time of the Recruitment Event: Thursday, July 12th, 2018 @9:30 am
Location: 2610 W. Oakland Park Blvd, Fort Lauderdale, Florida 33311
Job Title Outbound/Inbound Customer Service
Job Order Number 10730796
Job Description Handle inbound calls professionally, accurately, consistently, and efficiently.
Facilitate the enrollment process by answering general pre-enrollment questions and helping families to enroll.
Identify families who may need additional support through the enrollment process and transfer to an enrollment counselor.
Provide administrative support for the end of year school returns process.
Perform triage on inbound calls to the main number and transfer to the appropriate staff.
Other duties as assigned.
Min. Job Requirements (Knowledge, Skills, Abilities) Phone manners and customer service skills.
Verbal and written communications skills.
Interpersonal skills and proven positive attitude.
Resourcefulness and creativity in providing timely service to callers.
Position highlights and other information (salary, benefits, schedule, etc.) $11.00 - $15.00 p/hr.
# of available positions 10 POSITIONS